In the scenario where you lost your physical sim card/eSIM device, or you want to change your physical sim card to eSIM. Kindly contact ONEXOX Customer Service to request for a new sim card/eSIM, with a charges of RM10 except ONEXOX Black users. Customer Service Hotline: If you located in Malaysia, please call 12273(Call using […]

For ONEXOX Prepaid plan users whose initial 36-month active period has expired, you can extend the active period or validity of your SIM card by purchasing an 'Additional Active Period.' You can make the purchase of this additional active period through SMS or via the XOX BLACK app. Extend through SMS For the purchase of […]

If you have done your MNP Port In request, you can check it here FAQ Not a user yet? Get your ONEXOX SIM card now! 👇

Top-up your XOX number through ONEXOX Black app, ONEXOX self care portal, XOX fast or any third party app such as TNG, Shopee and Lazada. If you want to get a new prepaid number, click HERE Now you can easily top-up your Prepaid account and pay your XOX Black bills using the F.A.S.T. (Fast And […]

ONEXOX has provided the "XOX BLACK" application for all ONEXOX BLACK and ONEXOX PREPAID plan users. You can install the "XOX BLACK" application through the Google Play Store and App Store. By using this application, it makes it easier for you to manage your ONEXOX account. Black App Functions: Not a user yet? Get your […]

Looking to get an ONEXOX Sim Card but can't meet a dealer in person? No problem! You can conveniently purchase the SIM card online through the "ONEXOX Online Store." The SIM card will be delivered to your address via mail/courier, and the best part is, the delivery is FREE! Simply pay for the SIM card's […]

Purchase and registration of XOX Sim Card can be done online through the XOX Online Store website. The SIM card will be delivered to your home address via postal service, and the delivery is FREE! GET YOUR ONEXOX SIM CARD NOW! MNP (Kekal Nombor Lama) Nombor Baru (Starter Pack) Register using MNP (Mobile Number Portability) […]