Looking to get an ONEXOX Sim Card but can't meet a dealer in person?
No problem! You can conveniently purchase the SIM card online through the "ONEXOX Online Store."
The SIM card will be delivered to your address via mail/courier, and the best part is, the delivery is FREE!
Simply pay for the SIM card's purchase price and choose the plan or package you want to subscribe to. There are no additional postage charges. Usually, the SIM card will arrive within 1-3 working days.
How to purchase an ONEXOX SIM card online?
To purchase an ONEXOX SIM card online, you can click on the link to the ONEXOX Online Store.
Step 1: Go to ONEXOX Online Store
Step 2: Choose the ONEXOX plan you wish to subscribe to
On the ONEXOX Online Store website, you are provided with plan options that you can subscribe to, including ONEXOX Prepaid, ONEXOX BLACK (Postpaid), and XOX eSIM.

Step 3: ONEXOX Plan Registration
On the ONEXOX Online Store, there are 2 types of registrations: New Number and MNP (switch to ONEXOX using your existing number from another telco).
Press "SIGN UP NOW" to register for a New Number.
Press "SWITCH NOW" to register for MNP (Keep Your Existing Number)
Then, you will be taken to the page to register for the ONEXOX plan.

For ONEXOX Prepaid, there are options: Normal Prepaid and Wawa Prepaid
For ONEXOX Black Postpaid, there are options: Normal Postpaid and FC Postpaid
Scenario 1: Register for a New Number and Subscription Package
If you want to register for ONEXOX with a New Number, you can choose a number from the provided list.
For the ONEXOX Prepaid plan, you MUST purchase at least ONE (1) Welcome Deal package to redeem the complimentary 28-Month Validity Period!
Update: Anda juga akan dapat tempoh sah tambahan 8 bulan yang boleh ditebus melalui halaman 'Rewards' di aplikasi XOX Black.
The 28+8 months validity period (36 months in total) is offered only once to all new ONEXOX Prepaid customers upon registration.
Details of the purchase and the amount to be paid will be shown in the "Order Summary" section.


⚠️ Ensure that the "Dealer Information" details are as follows:
DYSD103928 FOO XUE LING
or
DYSD101633 Earnest & eternal enterprise

Scenario 2: Register MNP (Remain Old Number)
To register using MNP (Mobile Number Portability), you need to select your current telco and provide your phone number details in the provided field.
Ensure that the number is still active, can make outgoing calls, has no existing contract with the original telco, no outstanding bills (if it's a postpaid number), and the registration information must match the details registered with the original telco.
⚠️ You can refer to: Port In FAQ

Port-in Number = Enter the phone number(s) you want to switch to ONEXOX, and press the Add Number button.
⚠️ IMPORTANT ⚠️
If you are using a postpaid plan with supplementary lines, all lines, including the main number, need to undergo MNP together.
For MNP with the Supplementary Lines you have, enter those numbers in the "Port-in Number/s" field and press the Add Number button.
The list of numbers for MNP will be displayed under the "Selected Number/s" section.
If you do not want to MNP the Supplementary Line numbers, you need to visit the original telco's center first to separate or disconnect those numbers from the account.
*The current telco will reject the MNP application if supplementary lines are still present in the same account.
Information for ONEXOX SIM Card Registration
Next, fill in the shipping and SIM card registration details in the provided online form.
Ensure that you complete all the information accurately and thoroughly to avoid any issues with the delivery and registration process of your SIM card.

After completing all the required information, press the Checkout button to proceed to the next step.
Payment Methods for ONEXOX SIM Card Purchase
Payment methods accepted are Credit/Debit Cards or Online Banking through the FPX system.
If paying with a Credit/Debit Card, provide the required card information for the payment process.
If paying through Online Banking, simply select the bank you want to use and then log in to your bank account to make the payment.