What is eSIM?

ONEXOX eSIM (embedded SIM) is the latest technology where certain current phone models have an embedded electronic 'Subscriber Identity Module' (SIM) chip that is already installed in the phone.

With this feature, you can use a phone number without needing a physical SIM card.

Plan XOX eSIM

  1. eSIM Black (Postpaid)
PlanDataCallSMSPrice
B39PLUS2015GBUnlimited100RM59
B39PLUS5025GBUnlimited200RM89
B39DB48GBUnlimited100RM39
B59DB60GBUnlimited100RM59
B89DB120GBUnlimited200RM89
TBG150UnlimitedUnlimited200RM150

2. eSIM Prepaid

The ONEXOX eSIM can also be subscribed with the ONEXOX PREPAID plan along with the 'Welcome Deals' package and enjoy a validity period of 36 months!

How To Buy ONEXOX eSIM?

You can subscribe to ONEXOX eSIM online through the website: Buy here or whatsapp us

Alternatively, scan the QR code below to access the XOX eSIM registration portal:

After completing the registration process, a verification code (QR code) will be provided to you for the line activation process.

You simply need to scan the QR code to activate the eSIM on your mobile device.

The QR code details and activation information will also be sent to the email address you provided.

Watch the video below - How to Buy ONEXOX eSIM

Which Designated Smart Devices support XOX eSIM?

Currently, XOX eSIM are supported by the following devices:
*Compatible models will be updated from time to time.

Apple   

·       iPhone XR

·       iPhone XS

·       iPhone XS Max

·       iPhone 11

·       iPhone 11 Pro

·       iPhone 11 Pro Max

·       iPhone SE (2020)

·       iPhone 12 Mini

·       iPhone 12

·       iPhone 12 Pro

·       iPhone 12 Pro Max

·       iPhone 13 Mini

·       iPhone 13

·       iPhone 13 Pro

·       iPhone 13 Pro Max

·       iPhone SE (2022)

·       iPhone 14

·       iPhone 14 Plus

·       iPhone 14 Pro

·       iPhone 14 Pro Max

·       iPad Pro (2018 onwards)

·       iPad Air (2019 onwards)

·       iPad (2019 onwards)

·       iPad Mini (2019 onwards)

Google

·       Pixel 3

·       Pixel 3 XL

·       Pixel 3a

·       Pixel 3a XL

·       Pixel 4

·       Pixel 4 XL

·       Pixel 4a

·       Pixel 5

·       Pixel 5a

·       Pixel 6

·       Pixel 6 Pro

·       Pixel 6a

·       Pixel 7

·       Pixel 7 Pro

Honor

·       Honor Magic 4 Pro

Huawei

·       P40

·       P40 Pro

·       Mate 40 Pro

·       P50 Pro (IMPORTANT: Requires eSIM phone case)

Motorola

·       Razr 2019

·       Razr 5G

Oppo

·       FindN2 Flip

·       Find X3 5G

·       Find X3 Pro

·       Find X5

·       Find X5 Pro

·       Reno 5A

·       Reno 6 Pro 5G

Samsung

·       Samsung Galaxy Fold

·       Samsung Galaxy Note 20

·       Samsung Galaxy Note 20 FE

·       Samsung Galaxy Note 20 FE 5G

·       Samsung Galaxy Note 20 Ultra

·       Samsung Galaxy Note 20 Ultra 5G

·       Samsung Galaxy S20

·       Samsung Galaxy S20+

·       Samsung Galaxy S20 Ultra

·       Samsung Galaxy S21

·       Samsung Galaxy S21+ 5G

·       Samsung Galaxy S21+ Ultra 5G

·       Samsung Galaxy S22

·       Samsung Galaxy S22+

·       Samsung Galaxy S22 Ultra

·       Samsung Galaxy S23 

·       Samsung Galaxy S23+

·       Samsung Galaxy S23 Ultra

·       Samsung Galaxy Z Flip

·       Samsung Galaxy Z Flip 5G

·       Samsung Galaxy Z Flip 2 5G

·       Samsung Galaxy Z Flip 3 5G

·       Samsung Galaxy Z Flip 4

·       Samsung Galaxy Z Fold

·       Samsung Galaxy Z Fold2 5G

·       Samsung Galaxy Z Fold3 5G

·       Samsung Galaxy Z Fold4 5G

Sony

·       Sony Xperia 10 III Lite

·       Sony Xperia 10 IV

·       Sony Xperia 1 IV

Xiaomi

·       Xiaomi 12T Pro

What Are The Requirements To Request Port-In To XOX Esim?

Here are a few things you need to know before you request to port-in to XOX eSIM:

a.       Keep Your Line Active

-          Ensure that your current line has been active for at least 30 days.

b.      Principal Line

-          As long as you are the principal line holder, then we are good to go!

c.       Settled Payment

-          Do remember to clear your outstanding bills!

d.      Cleared Contract

-          Make sure you have no ongoing contract with your current telco before switching!

What Are The Steps To Port-In To XOX Esim?

Step 1: Register your current mobile number and complete the payment.

Step 2: Reply SMS from current operator to switch over.

Step 3: Receive email for MNP port-in process. If successful, proceed to Step 4. If unsuccessful, proceed to “Failed MNP Port-In Process” below.

Step 4: Receive email with QR code.
Step 5: Scan the QR code.

Step 6: Enjoy the line!

Failed MNP Port-In Process

In the event that the MNP port-in process has failed, please follow the steps below:

Step 1: Receive Failed MNP port-in email with resubmission link attached.

Step 2: Ensure all requirements for MNP are fulfilled before resubmission.

Step 3: Click on the resubmission link in the email OR go to MNP Resubmission to resubmit for MNP port-in.

Step 4: Reply SMS from current operator to switch over.

Step 5: Receive email for successful MNP port-in process and QR code.

Step 6: Scan the QR code.

Step 7: Enjoy the line!

For More Information or Failed to Activate eSIM

You can try again by scanning the QR code on the ONEXOX eSIM activation email you received.

If the QR code does not work, you can enter the SMDP+ and activation code provided.

If this issue persists, please contact the ONEXOX Customer Service helpline as below:

📞 12273 (Dari talian ONEXOX)
📞 1300-888-010 (dari talian telco lain)

Click here to read FAQ eSIM

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