Where To Buy XOX Sim Card?

Purchase and registration of XOX Sim Card can be done online through the XOX Online Store website. The SIM card will be delivered to your home address via postal service, and the delivery is FREE!

GET YOUR ONEXOX SIM CARD NOW!

MNP (Kekal Nombor Lama)Nombor Baru (Starter Pack)
Register using MNP (Mobile Number Portability) to keep your existing number from another telcoYou can choose a new number from the list available on the XOX Online Store website
Plan options include PREPAID and BLACK (Postpaid)Plan options include PREPAID and BLACK (Postpaid)
You'll get a complimentary 36-Month starting active period for the PREPAID plan (with the Welcome Deals subscription)You'll get a complimentary 36-Month starting active period for the PREPAID plan (with the Welcome Deals subscription)
No contract requiredNo contract required
*Read T&C: MNP FAQ*Read T&C: MNP FAQ
Buy MNP Sim Card 🛒Buy New Number Sim Card 🛒

Upgrade to ONEXOX Black Postpaid (For Existing Customer)

Switch From Prepaid to Black

  1. Existing ONEXOX Prepaid users can switch (upgrade) to the ONEXOX Black plan. Upgrade is done through COBP (Change of Business Plan).
  2. All remaining credit and Season Pass quota will be carried over to the Black account.
  3. You can use the same SIM card; there's no need to purchase a new one.

Downgrade / Upgrade Plan BLACK

  1. Black users can switch to another ONEXOX Black plan through COP (Change of Plan)
  2. They need to settle any outstanding dues (if applicable), current bills, and make an upfront payment for the desired new Black plan
  3. They can continue using the same SIM card; there's no need to purchase a new one

ONEXOX BLACK users who wish to downgrade or switch back to the ONEXOX PREPAID plan can do so through the XOX Black App or Selfcare XOX.

⚠️ Please note that all remaining quota from the Black plan will be forfeited upon switching to the Prepaid plan

 ⚠️ SYARAT DAPATKAN TEMPOH AKTIF 36 BULAN

To obtain a 36-Month Active Period for the ONEXOX PREPAID plan, you need to subscribe to the "WELCOME DEAL" package. This package is exclusively offered to new users and can only be purchased within 10 days from the date of SIM card activation.

After subscribing to one of the 'Welcome Deal' packages, the 28-Month Active Period will be immediately effective. You can then redeem an additional 8-month active period through the XOX Black app.

ONEXOX Prepaid

Still topping up every month to extend your credit validity of prepaid number?

Buy Now and Get a Validity Period of 36 Months!

The main advantages of the ONEXOX PREPAID plan are the Long Validity Period! You are given a complimentary 36-Month starting validity with the Welcome Deals subscription.

As long as you have not reached the end date of the validity period, your phone number will remain active. You can fully utilize your credit without being obligated to top up every month.

You can also enjoy 'Season Pass' offers (Data, Call Minutes, SMS) at a low rate with carry-forwardable quotas that can be shared among other ONEXOX users.

Welcome Deals

Flexible Account DA/MA

How and Where Can I Register For A ONEXOX Prepaid Number?

You may register at the following channels below:

Can I Switch Over To ONEXOX Prepaid While Retaining My Number From Another Network?

Yes, you may! It’s called porting in. You can contact us to do the port-in

Where will I receive the 36 months validity for ONEXOX Prepaid?

28 Months Validity
28 months validity will be credited into your account within THREE (3) days after registration and purchase of one of our exclusive Welcome Deals.

Additional 8 Months Validity
The additional 8 months validity will be credited in voucher form through BLACK App within THREE (3) days after your first registration and purchase of Welcome Deals (one time only).

You need to download BLACK App and claim the 8 months validity voucher through BLACK App > Profile > Rewards within the redemption period of THIRTY (30) days.

Besides the 36 months validity, we also have the Season Pass feature where you can keep carrying forward any unused and unactivated data, minutes, and SMS! You get to make full use of items that you paid for.

For More Info: ONEXOX Prepaid Plan

Not a user yet? Get your ONEXOX SIM card now!

What is eSIM?

ONEXOX eSIM (embedded SIM) is the latest technology where certain current phone models have an embedded electronic 'Subscriber Identity Module' (SIM) chip that is already installed in the phone.

With this feature, you can use a phone number without needing a physical SIM card.

Plan XOX eSIM

  1. eSIM Black (Postpaid)
PlanDataCallSMSPrice
B39PLUS2015GBUnlimited100RM59
B39PLUS5025GBUnlimited200RM89
B39DB48GBUnlimited100RM39
B59DB60GBUnlimited100RM59
B89DB120GBUnlimited200RM89
TBG150UnlimitedUnlimited200RM150

2. eSIM Prepaid

The ONEXOX eSIM can also be subscribed with the ONEXOX PREPAID plan along with the 'Welcome Deals' package and enjoy a validity period of 36 months!

How To Buy ONEXOX eSIM?

You can subscribe to ONEXOX eSIM online through the website: Buy here or whatsapp us

Alternatively, scan the QR code below to access the XOX eSIM registration portal:

After completing the registration process, a verification code (QR code) will be provided to you for the line activation process.

You simply need to scan the QR code to activate the eSIM on your mobile device.

The QR code details and activation information will also be sent to the email address you provided.

Watch the video below - How to Buy ONEXOX eSIM

Which Designated Smart Devices support XOX eSIM?

Currently, XOX eSIM are supported by the following devices:
*Compatible models will be updated from time to time.

Apple   

·       iPhone XR

·       iPhone XS

·       iPhone XS Max

·       iPhone 11

·       iPhone 11 Pro

·       iPhone 11 Pro Max

·       iPhone SE (2020)

·       iPhone 12 Mini

·       iPhone 12

·       iPhone 12 Pro

·       iPhone 12 Pro Max

·       iPhone 13 Mini

·       iPhone 13

·       iPhone 13 Pro

·       iPhone 13 Pro Max

·       iPhone SE (2022)

·       iPhone 14

·       iPhone 14 Plus

·       iPhone 14 Pro

·       iPhone 14 Pro Max

·       iPad Pro (2018 onwards)

·       iPad Air (2019 onwards)

·       iPad (2019 onwards)

·       iPad Mini (2019 onwards)

Google

·       Pixel 3

·       Pixel 3 XL

·       Pixel 3a

·       Pixel 3a XL

·       Pixel 4

·       Pixel 4 XL

·       Pixel 4a

·       Pixel 5

·       Pixel 5a

·       Pixel 6

·       Pixel 6 Pro

·       Pixel 6a

·       Pixel 7

·       Pixel 7 Pro

Honor

·       Honor Magic 4 Pro

Huawei

·       P40

·       P40 Pro

·       Mate 40 Pro

·       P50 Pro (IMPORTANT: Requires eSIM phone case)

Motorola

·       Razr 2019

·       Razr 5G

Oppo

·       FindN2 Flip

·       Find X3 5G

·       Find X3 Pro

·       Find X5

·       Find X5 Pro

·       Reno 5A

·       Reno 6 Pro 5G

Samsung

·       Samsung Galaxy Fold

·       Samsung Galaxy Note 20

·       Samsung Galaxy Note 20 FE

·       Samsung Galaxy Note 20 FE 5G

·       Samsung Galaxy Note 20 Ultra

·       Samsung Galaxy Note 20 Ultra 5G

·       Samsung Galaxy S20

·       Samsung Galaxy S20+

·       Samsung Galaxy S20 Ultra

·       Samsung Galaxy S21

·       Samsung Galaxy S21+ 5G

·       Samsung Galaxy S21+ Ultra 5G

·       Samsung Galaxy S22

·       Samsung Galaxy S22+

·       Samsung Galaxy S22 Ultra

·       Samsung Galaxy S23 

·       Samsung Galaxy S23+

·       Samsung Galaxy S23 Ultra

·       Samsung Galaxy Z Flip

·       Samsung Galaxy Z Flip 5G

·       Samsung Galaxy Z Flip 2 5G

·       Samsung Galaxy Z Flip 3 5G

·       Samsung Galaxy Z Flip 4

·       Samsung Galaxy Z Fold

·       Samsung Galaxy Z Fold2 5G

·       Samsung Galaxy Z Fold3 5G

·       Samsung Galaxy Z Fold4 5G

Sony

·       Sony Xperia 10 III Lite

·       Sony Xperia 10 IV

·       Sony Xperia 1 IV

Xiaomi

·       Xiaomi 12T Pro

What Are The Requirements To Request Port-In To XOX Esim?

Here are a few things you need to know before you request to port-in to XOX eSIM:

a.       Keep Your Line Active

-          Ensure that your current line has been active for at least 30 days.

b.      Principal Line

-          As long as you are the principal line holder, then we are good to go!

c.       Settled Payment

-          Do remember to clear your outstanding bills!

d.      Cleared Contract

-          Make sure you have no ongoing contract with your current telco before switching!

What Are The Steps To Port-In To XOX Esim?

Step 1: Register your current mobile number and complete the payment.

Step 2: Reply SMS from current operator to switch over.

Step 3: Receive email for MNP port-in process. If successful, proceed to Step 4. If unsuccessful, proceed to “Failed MNP Port-In Process” below.

Step 4: Receive email with QR code.
Step 5: Scan the QR code.

Step 6: Enjoy the line!

Failed MNP Port-In Process

In the event that the MNP port-in process has failed, please follow the steps below:

Step 1: Receive Failed MNP port-in email with resubmission link attached.

Step 2: Ensure all requirements for MNP are fulfilled before resubmission.

Step 3: Click on the resubmission link in the email OR go to MNP Resubmission to resubmit for MNP port-in.

Step 4: Reply SMS from current operator to switch over.

Step 5: Receive email for successful MNP port-in process and QR code.

Step 6: Scan the QR code.

Step 7: Enjoy the line!

For More Information or Failed to Activate eSIM

You can try again by scanning the QR code on the ONEXOX eSIM activation email you received.

If the QR code does not work, you can enter the SMDP+ and activation code provided.

If this issue persists, please contact the ONEXOX Customer Service helpline as below:

📞 12273 (Dari talian ONEXOX)
📞 1300-888-010 (dari talian telco lain)

Click here to read FAQ eSIM

ms_MYMalay