ONEXOX Sim Card/e-SIM Replacement

In the scenario where you lost your physical sim card/eSIM device, or you want to change your physical sim card to eSIM. Kindly contact ONEXOX Customer Service to request for a new sim card/eSIM, with a charges of RM10 except ONEXOX Black users.

Customer Service Hotline:

If you located in Malaysia, please call 12273(Call using xox number), or 1300888010/03-78000033(Call using other telco)

If you located in oversea, please contact customer service via +603-78000033

Email: cs@onexox.my

Customer service is open 8am-10pm everyday